We're a small but dedicated team based primarily in Australia. Reach out to us if there's any questions or anything we can help with! The best way is via email at [email protected], we'll aim to get back to you within 24 hours during business hours.
When will I get my order?
All orders are processed Monday to Friday and ship from our warehouse based in Hong Kong. Typical transit times vary from country to country, but you can expect to see your order in around 7 working days. We use a variety of carriers for shipment, but most orders are fulfiled with either DHL or EMS. You'll receive tracking emails once your shipment is processed and as it progresses all the way through to delivery.
Distributors
If you're an international distributor and you're interested in taking on the Dnoodle®, please don't hesitate to reach out to [email protected]. We can typically fulfil distribution orders within 30 days of payment depending on the size, and we offer flexible shipping options (Sea, Rail, Air).